Frequently Asked Questions

Of course the answer to this varies, and it also depends on location and maintenance

Our products are well engineered, and designed to last the long term - indeed our Aluminium windows come with up to 25 years surface paint warranties, and our timber 25 year anti-rot and fungal warranties

We would say around 30 years is typical of PVCu and Composite, while up to 45 years on Aluminium can be expected, on Timber, subject to suitable regular maintenance, a lifetime

As with most products, certain parts of the window may need repair or replacement over time, without the need to replace the entire window

This depends on the window style, size and material - together with your homes construction and access

But as a general rule of thumb, we would suggest around 4 to 5 windows are installed per day typically, by of our experienced installation teams, and a single door around half a day

Larger items like Bi-Folding Doors can take up to a day in themselves to install, and timber can take up to twice this time to install

Our advisor or Surveyor will be able to give you an accurate timescale for your individual work requirements

Because we offer such an extensive range of products, they do vary

But as a guide, all our Windows are typically A Rated or equivalent - although some fall in to the B Rated or equivalent categorgy

We will be pleased to advise this on an specific level, and provide certification where required proving our compliance

Our products meet or exceed all current Building Regulations requirements

Well this is a difficult one to answer - because there is a reason that we supply PVCu, Composite, Aluminium and real Timber - it is because they all have their place

So it depends on your needs, your budget, your home, and the look you are trying to create

One of our team will be best placed to advise on an individual bases, because all of these materials can be great - when used in the correct place!

We accept payment by Credit Card, Debit Card, Cheque, Cash or Bank Transfer

You can pay by Credit Card, Debit Card, Bank Transfer, Cheque or Business Account online here

We take a deposit with order, with the balance payable once you are happy with everything

When you replace Windows or Doors in the main dwelling of a domestic residence in England and Wales you are legally required to have either Building Regulations Approval or certification from one of the approved bodies such as FENSA, CERTAS or Corgi

We include a FENSA Certificate in every instance where required, and the vast majority of our work work in certified in this way

Conservatories and Glazed Extensions are exempt from this requirement but may still require Building Regulations Approval in certain circumstances, particularly if they have large areas of solid wall or roof or open to the house

This varies depending on the product and colour. As a guide we typically expect

PVCu - White and popular Colours 3-4 Weeks (other colours 5-6 weeks, bespoke colour combinations up to 10 weeks)

Composite Doors - for up to 20 of our "standard" colours, 2-3 weeks (all other colours up to 8 weeks)

Aluminium - White, Anthracite Grey, Black 3-4 Weeks (all other colours 8-9 weeks)

Timber - 8-10 weeks

If we need to meet specific deadlines then please speak with us as we always work with our clients and supply-chain to try and meet deadlines - and we never over-promise

This is totally up to you

We are happy to replace a single window or a whole house full - and anything in between

Many people today choose to replace windows in their home by elevation - so they maintain a consistent look

Whatever you decide, it is what works for you that is important

Typically for bungalow or two level homes, we do not need scaffolding to fit your new windows and doors - although on rare occasions, we may and will advise this at point of quotation, should you require it for some unusual reason

Three storey and above often require scaffolding, but not always

Roofline replacement usually does require scaffolding, for the safe working of our teams

Where scaffolding is required, the costs for this are clear and upfront and as specially negotiated rates with our preferred supplier - although you can always arrange your own, providing they are approved

Most of our windows come with a good choice of handle styles and colours, and we can customer source beyond our normal range on request.

What types of glass options do you have?

The range of glass - in terms of performance, durability and design - available today is quite incredible. These include Double, Triple, Toughed, Laminated, Solar, Smart and Self Clean Glazing - plus clear, tinted, obscure, textured, stained, leaded, bevelled, georgian and astragal bar. You can learn more about some of the ranges available from us via this link - or chat with our team of personal advice